tangcla Posted June 12, 2013 Share Posted June 12, 2013 I have an issue where WHS2011 is unable to restart but can shutdown fine. When I restart it either gets stuck on the "Shutting down..." GUI screen, or it goes to a black screen after the shutdown screens, and gets stuck there. I have reinstalled WHS2011 and it happens even on the initial reboots during the installation. I initially thought it was an issue with my RAID card (HP P410 with 256MB BBWC) and had posted in this thread initially: http://homeservershow.com/forums/index.php?/topic/5595-n40l-p410-and-the-inability-to-reboot/page-1 Any advice would be appreciated. Link to comment Share on other sites More sharing options...
ikon Posted June 12, 2013 Share Posted June 12, 2013 My approach would be to go back to basics: strip the system down to the bare minimum and build it back up 1 item at a time, testing after change. For example, I would remove the RAID card. If the system has an add-in video card, and also has onboard video, I would remove the add-in video card. I woulod leave only 1 drive in the system. After reducing the system to the bare essentials I would install WHS and check for 'rebootability'; Assuming it does work, I would next reinstall 1 item and do a clean reinstall of WHS and test again. I would repeat the process until the system is either complete and still reboots OK, or I locate what was causing the issue. If the system does not reboot OK after being reduced to the bare essentials, I would then look at the RAM and the disk drive. If there is more than 1 RAM stick, I would cut the number in half, do another reinstall of WHS, and test again. If that doesn't work, I would try another HDD. If none of this works, then I would look at replacing the motherboard. With vexing problems like this I've always found that a step-wise, methodical approach work best. Link to comment Share on other sites More sharing options...
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