dvn Posted March 25, 2010 Share Posted March 25, 2010 I was moving some movie files around on my server and getting a message that the files were opened by another program. So of course I couldn't move them. I figured Avast was the culprit. I had just installed it a few days ago. So I went to delete the add-in from Console, but got a fatal error message. Then I tried Add/Remove Programs, but saw the same thing. I did some poking around in the Avast forums which steered me to a separate uninstall utility on Avast's site - aswclear5.exe. I ran that, but had a bit of trouble. It was asking that I go into Avast's setting and disable 'self-protection'. I did, but the utility still failed. I rebooted and reran the utility. This time it worked. I'm reporting this as an fyi in case anyone else runs into this. *Note to self: stop doing these add-in tests on your production box. Link to comment Share on other sites More sharing options...
awraynor Posted March 25, 2010 Share Posted March 25, 2010 I recently ran the utility myself. Luckily saw the tip to disable self-protection and everything worked. Now just waiting for the 5.0 upgrade. Link to comment Share on other sites More sharing options...
dvn Posted March 25, 2010 Author Share Posted March 25, 2010 Yes. Well, here's a bit of an update. Turns out that Avast was not the program which had the movie files open. I'll have to dig into this more deeply. Link to comment Share on other sites More sharing options...
pcdoc Posted March 25, 2010 Share Posted March 25, 2010 I have been using Avast since its release on several servers and it is the buggiest intall/uninstall I have seen to date. The only way I successfully install it is using the exe version not the msi. If you have installed it using the msi version, try re-installing it using the exe and then uninstall from the control panel. That works "most" of the time. Your success will be better if you stay away from MSI console install in the first place. Nice program but the crapiest install I have seen to date. Link to comment Share on other sites More sharing options...
jcollison Posted March 25, 2010 Share Posted March 25, 2010 pcdoc - I would agree with you. One of the reasons I stopped using it was the bugginess of the application on install or uninstall. Think I might have even said that in a past podcast? Link to comment Share on other sites More sharing options...
awraynor Posted March 25, 2010 Share Posted March 25, 2010 When I looked in the virus vault for my WHS 3 files were there. TeraCopy Pro.exe which is a clean file and 2 system files, 3 false positives in all. My subscription is up in November, debating about continuing past then? Link to comment Share on other sites More sharing options...
pcdoc Posted March 25, 2010 Share Posted March 25, 2010 Have not had any false positives it has picked up a couple of viruses that have been in my file archieve fro a while so no complaints on effectiveness, just the part that seems like it should be the easiest, install and removal. Go figure, you can write fairly complex software effectively but can't write an install program. That said I am keeping mine till something better comes along as I am a believer in some form of AV but I do wish they would make something better. Link to comment Share on other sites More sharing options...
jcollison Posted March 25, 2010 Share Posted March 25, 2010 pcdoc - have you tried ClamAV? Link to comment Share on other sites More sharing options...
pcdoc Posted March 25, 2010 Share Posted March 25, 2010 jcollison No I have not. Only recently heard of it on the podcast. I got the impression is a work in progress and would be ready for prime time soon. Is it worth trying? Link to comment Share on other sites More sharing options...
dvn Posted March 25, 2010 Author Share Posted March 25, 2010 *Oops...I suppose I should have started this thread should have been in Questions/Troubles forum. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now