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c0op3r

Packet & IP Logging Help

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c0op3r

At work we do a small amount of VoIP phones for some customers, I have a customer that keeps complaining about problems with drops and other internet type annoyances.

 

Is there any software out there that I can install on a box, and put that box on sight to monitor traffic and general information about the connection?

 

Any suggestion about this will be appreciated.

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ikon

Could WireShark be useful here? You could install a small computer or laptop on the customer's network for a short time to collect data, or actually sit and capture real time and analyse.

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Guest no-control

yeah you can use wireshare to sniff out and monitor the connection and see where the issues (if any) are.

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