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John7

Failure to install connection software on 2 Vista PCs

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John7

Intresting learning curve finally ngot in there!

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fredp1

HI John,

 

The error your getting is is a 1603 error. Not very helpfull, but here is the link

http://support.microsoft.com/kb/834484

 

Check the above link for a possible fix... else can you also check the DNS setting on the vista machines.

Try setting a fixed ip address for your client.

Reboot the router.

Install the client connector.

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fredp1

Just re-read this thread and looks like you have tried the above.

Looks like you also reset the server password too. Make sure you only have characters and numbers in the password.

 

The problem is with the installer on your machines..... it might be time to bite the bullet and format and install Vista again.

 

Also have a look at this artile

http://kb2.adobe.com/cps/408/kb408716.html

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jmwills

Having special characters in the password does not cause issues.

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fredp1

There have been reported instances of passwords containing \ or - caused problems. Not sure if it's xp or vista related. Sounds very odd but it was a solution for others.

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jmwills

There have been reported instances of passwords containing \ or - caused problems. Not sure if it's xp or vista related. Sounds very odd but it was a solution for others.

 

I think those instances had something else going on and they fixed something else thinking a changed password at the same time was the issue. I use a 16 character password with 4 specials.

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John7

My passwords have not had any odd bits in them just letters and numbers

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fredp1

Check the status of the Net.Tcp Port Sharing Service. (control panel, services)

Is it started or starting?

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John7

Hi its started, its set to automatic and as said its running

 

John

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fredp1

I had a XP client that was connected to WHS for about a month. One day I removed the client/connector software on all my machines to cleanup/delete the client backup folder on the server.

The XP machine would fail to reinstall the client/connector, while the other 4 Win 7 machines reinstalled/connected successfully.

 

I removed .Net Framework 4 client profile and the .Net Framework 4 extended software, deleted the .Net 4 folder but the client would not install.

 

I found with the XP machine the service Net.Tcp Port sharing Service was in a starting status.

I changed the logon account from this account (Cannot remember what the default was) to use the Local SYSTEM Account.

Restarted the XP machine and the service was started.

The Client connector installed without a fuss.

 

Just a correction... the connector software installed correctly, but the launchpad thinks the server is offline.

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