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WHS2011 Remote Access - Media Library errors


Neophyte
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I have been getting errors whenever I try to view my Music Library in Remote Access website. Error is:

 

"Media Library Error: An error has occurred on the server. Please try again later. If the error continues, view Support Information for help."

 

Of course there is no information in the Support Information link. I have found a few others reporting this error on the Microsoft forums here:

 

http://social.microsoft.com/Forums/en-US/whssoftware/thread/21bb48ab-632b-4904-9ee0-980e03890ecf?prof=required

 

Has anyone run into anything like this?

 

Here are some details I found in the Event Viewer:

 

Information 4/14/2011 8:32:17 AM ASP.NET 4.0.30319.0 1316 Web Event

Warning 4/14/2011 8:32:17 AM ASP.NET 4.0.30319.0 1309 Web Event

 

Error 1309 details:

 

Log Name: Application

Source: ASP.NET 4.0.30319.0

Date: 4/14/2011 8:32:17 AM

Event ID: 1309

Task Category: Web Event

Level: Warning

Keywords: Classic

User: N/A

Computer: SERVER

Description:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 4/14/2011 8:32:17 AM

Event time (UTC): 4/14/2011 1:32:17 PM

Event ID: 6e3a252a81a346d6b92de374bba81827

Event sequence: 303

Event occurrence: 1

Event detail code: 0

 

Application information:

Application domain: /LM/W3SVC/1/ROOT/Remote-1-129472255905831108

Trust level: Full

Application Virtual Path: /Remote

Application Path: C:\Program Files\Windows Server\Bin\WebApps\RemoteAccess\

Machine name: SERVER

 

Process information:

Process ID: 1012

Process name: w3wp.exe

Account name: NT AUTHORITY\NETWORK SERVICE

 

Exception information:

Exception type: HttpException

Exception message: The remote host closed the connection. The error code is 0x800704CD.

at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)

at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()

at System.Web.HttpResponse.Flush(Boolean finalFlush)

at System.Web.HttpWriter.Write(String s)

at ASP.remoteaccess_master.__Render__control1(HtmlTextWriter __w, Control parameterContainer)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Page.Render(HtmlTextWriter writer)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

 

 

Request information:

Request URL:https://[Our server].com:443/Remote/music

Request path: /Remote/music

User host address: 74.5.209.206

User: SERVER\Chad and Kristi

Is authenticated: True

Authentication Type: Forms

Thread account name: NT AUTHORITY\NETWORK SERVICE

 

Thread information:

Thread ID: 312

Thread account name: NT AUTHORITY\NETWORK SERVICE

Is impersonating: False

Stack trace: at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)

at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()

at System.Web.HttpResponse.Flush(Boolean finalFlush)

at System.Web.HttpWriter.Write(String s)

at ASP.remoteaccess_master.__Render__control1(HtmlTextWriter __w, Control parameterContainer)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Page.Render(HtmlTextWriter writer)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

 

Custom event details:

 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="ASP.NET 4.0.30319.0" />

<EventID Qualifiers="32768">1309</EventID>

<Level>3</Level>

<Task>3</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2011-04-14T13:32:17.000000000Z" />

<EventRecordID>2925</EventRecordID>

<Channel>Application</Channel>

<Computer>SERVER</Computer>

<Security />

</System>

<EventData>

<Data>3005</Data>

<Data>An unhandled exception has occurred.</Data>

<Data>4/14/2011 8:32:17 AM</Data>

<Data>4/14/2011 1:32:17 PM</Data>

<Data>6e3a252a81a346d6b92de374bba81827</Data>

<Data>303</Data>

<Data>1</Data>

<Data>0</Data>

<Data>/LM/W3SVC/1/ROOT/Remote-1-129472255905831108</Data>

<Data>Full</Data>

<Data>/Remote</Data>

<Data>C:\Program Files\Windows Server\Bin\WebApps\RemoteAccess\</Data>

<Data>SERVER</Data>

<Data>

</Data>

<Data>1012</Data>

<Data>w3wp.exe</Data>

<Data>NT AUTHORITY\NETWORK SERVICE</Data>

<Data>HttpException</Data>

<Data>The remote host closed the connection. The error code is 0x800704CD.

at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)

at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()

at System.Web.HttpResponse.Flush(Boolean finalFlush)

at System.Web.HttpWriter.Write(String s)

at ASP.remoteaccess_master.__Render__control1(HtmlTextWriter __w, Control parameterContainer)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Page.Render(HtmlTextWriter writer)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

</Data>

<Data>https://[Our server].com:443/Remote/music</Data>

<Data>/Remote/music</Data>

<Data>74.5.209.206</Data>

<Data>SERVER\Chad and Kristi</Data>

<Data>True</Data>

<Data>Forms</Data>

<Data>NT AUTHORITY\NETWORK SERVICE</Data>

<Data>312</Data>

<Data>NT AUTHORITY\NETWORK SERVICE</Data>

<Data>False</Data>

<Data> at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)

at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()

at System.Web.HttpResponse.Flush(Boolean finalFlush)

at System.Web.HttpWriter.Write(String s)

at ASP.remoteaccess_master.__Render__control1(HtmlTextWriter __w, Control parameterContainer)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

at System.Web.UI.Page.Render(HtmlTextWriter writer)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

</Data>

</EventData>

</Event>

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BTW I am using a DLink Xtreme 655 router

i5-2500K CPU w/integrated graphics

Temporary 500 gb RAID1 where the music folder is currently stored (will be putting in 1 TB RAID1 as soon as I can permanently convert from my WHSv1 box)

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After further troubleshooting, I may have resolved my issue. I am currently in the process of transitioning from my HP Mediasmart EX475. I had turned off the remote access on the HP MSS, but it was still on and active on my network. Remote Access was configured on my new WHS2011 box, everything looked fine. But I was getting these errors when trying to access the Media Library on the 2011 website. Well, I turned off my HP MSS and now it looks like I can review Pictures and Music. I haven't transferred any video yet. That will be my next project, to see exactly what this thing can stream and/or transcode on the fly.

 

Any thoughts on why this was happening? Even though I had the remote access turned off on v1, was it still trying to access the same port?

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