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essentials client stays gray, essentials management service will not start (solution)


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just a breadcrumb for someone who might see this while cramming more disks into their server, some of us really like to do that. I had recently added an ssd to my 2016 essentials server, and afterward all the clients' connector icons stayed gray. I couldn't use the devices tab of the dashboard, and I had an alert for a service not running - the essential server management service. my search engine provided only some old anecdotes from 2012r2, but cutting to the chase, the new ssd had been assigned as 'disk 0' and essentials got really weirded out by that. I switched around my sata cables until a satisfactory drive got assigned as 'drive o' and all is well now.


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