Rodf 1 Posted March 5 Share Posted March 5 This morning while writing an email on my desktop, I had this popup occur from Windows Defender Firewall (see attached). I don't get this at all. I don't have an HP desktop, keyboard, mouse, watch, phone, etc. I do have an HP color laser printer, but at this time that's the only HP equipment I've got in the house. I just don't see the purpose of this software being installed on my PC. And if it's somehow been installed because of the HP laser printer, then it's trying to get onto every piece of equipment that prints to that printer in my home network. That isn't something I want, either. Has anyone seen this? May I remove it? Link to post Share on other sites
schoondoggy 900 Posted March 5 Share Posted March 5 Just speculating, but keywords; 'SchedulerConsole', 'HP', 'diagnostics', 'telemetrywatch' would point to an application that interacts between your printer and the manufacturer, HP. When you install most printers they ask about participating in customer use experience, sharing info with the printer vendor, toner levels, printer use, firmware version, software version and diagnostics. This is likely the scheduler trying to communicate with HP. 2 Link to post Share on other sites
oj88 136 Posted March 6 Share Posted March 6 (edited) "PSDR" in "psdrtelemetrywatch.exe" probably stands for HP Print and Scan Doctor (https://support.hp.com/us-en/help/printscandoctor). Do you have this program installed? Edited March 6 by oj88 Link to post Share on other sites
Rodf 1 Posted April 2 Author Share Posted April 2 Yes @oj88 I do have HP Print and Scan Doctor installed. Must have been installed when I set up the printer. So, it is likely that, then. Maybe an update to that. Link to post Share on other sites
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