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B120i Error 1784 - Drive Array - Logical Drive Failure


E3000
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Looking for a quick answer here from someone in the know...

 

I upgraded some of the internals of my Gen8 server and at the same time I did a BIOS reset as I had forgotten the password that I had set years ago. When booting back up the upgraded hardware was detected and fine but I received Error 1784 - Drive Array - Logical Drive Failure. I believe this is due to a setting change in the BIOS and not anything hardware related. I have gone into IP/SSA and see the array needs to be rebuilt. I had all drives configured as single RAID0. It says all data will be lost if I reconfigure this but I remember reading somewhere on here that the data will be fine if I reconfigure as RAID0.

 

I do have a backup of course, but it’s not a high availability mirror and will take some time to get back the way I had it, so just want to know if it’s safe to reconfigure the RAID0 without erasing the drives. I have tried pulling the drives out and connecting them to another PC and they are fine. Can anyone tell me which options to choose to get these back to normal and remove the flashing red light?

 

Thanks 😶

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Resetting the BIOS clears the B120i setting. If the drives were configured as single drive RAID0, you may be able to set them up in SSA again without loosing your data. Just be sure to configure them one at a time, otherwise it may try to make all of your drives into a large RAID0, that would erase your data:

https://support.hpe.com/hpesc/public/docDisplay?docId=c03326739 

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3 hours ago, schoondoggy said:

Resetting the BIOS clears the B120i setting. If the drives were configured as single drive RAID0, you may be able to set them up in SSA again without loosing your data. Just be sure to configure them one at a time, otherwise it may try to make all of your drives into a large RAID0, that would erase your data:

https://support.hpe.com/hpesc/public/docDisplay?docId=c03326739 


Thanks schoon,

 

I can’t remember if there were any prerequisites or if I did something in the BIOS last time around, but my SATA drives are not showing up in SSA. Only the SSD shows.

 

I have tried the drives in a standard pc and they are working with all data intact. I also did a S.M.A.R.T. check and everything is a-ok! I have also tried a brand new unformatted drive and it doesn’t show up either.

 

Any ideas?

Edited by E3000
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Have you checked the SFF-8087 cable from backplane to the system board to confirm it is plugged in and seated properly?

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6 hours ago, schoondoggy said:

Have you checked the SFF-8087 cable from backplane to the system board to confirm it is plugged in and seated properly?


I will give that a try when I get home. Thanks.

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