Al_Borges Posted April 13, 2019 Share Posted April 13, 2019 still trying to get out from under a situation where my QNAP has been borked apparently QNAP NAS'S has been subjected to MALWARE infection https://www.qnap.com/en-us/security-advisory/nas-201902-13 I still have access to my shares but I cant access most of my apps nor update or install anything QNAP Tech support responded and is logged into my machine This happened after I went ahead and installed firmware update a week ago don't know if I can recover or if I would even trust this box without a full reinitialize fortunately, I did a full system backup before the firmware upgrade - so I have that going for me at least Something is fishy - QNAP issued 3 firmware updates during March So those running QNAP NAS's take heed and for you Synology users - smile, but recheck your security processes !!! Link to comment Share on other sites More sharing options...
Tedster Posted April 13, 2019 Share Posted April 13, 2019 That's not good! I do hope you get a positive outcome but I'd be tempted to wipe the unit and start afresh. I have a Synology unit myself. With my circumstances, I'm able to leave it restricted to my internal LAN. Every time I hear something like this, I'm kinda glad that I do! Link to comment Share on other sites More sharing options...
Al_Borges Posted April 15, 2019 Author Share Posted April 15, 2019 UPDATE: The QNAP SUPPORT GUY was great and was logged on for almost an Hour Friday Night But he couldn't get it fixed - He told me that he was going to escalate this and get back to me this week. Wasn't sure that even if were fixed, I could trust it. so after verifying that I had good backups, I reinitialized the NAS and reformated all the data disks Loading in the backup files now - The process wasn't difficult nor did it require a lot of touch time - but a lot of downtime ~ 8 hours for building the raid and going on 12 hours to load in the data cant help but think that someone hacked the firmware update - it happened immediately after I installed one The biggest challenge in security now and in the future will be moles infiltrating previously trusted spaces again, I am not going to install any firmware update that is newer than a month going forward, My NAS was working fine and the "updates" didnt add anything of value to warrant the risk. Link to comment Share on other sites More sharing options...
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