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MicroServer Gen 10 x3216 100% CPU utilization


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Hi Folks,


I am hoping that you can help with an issue I am having with my new HP Microserver Gen 10. Apologies if I am posting in the wrong place. 

The microserver CPU is constantly running at 100%. It occasionally dips but normally is maxed out. I have build the server from new using Samsung SSD drives in a Raid 1 configuration initially. I have also tried the following.


1. Single SSD with windows 10 Pro

2. Single SDD with Server 2016

3. Raid 1 with Server 2016.

4. Single SATA with Windows 10 pro.


I have updated the firmware. I have downloaded all the latest drivers from HP's portal.


I have tried to get support from HP but they are providing one excuse after another to explain why they cant support the server. Currently the server is about a month or so old.


HP Support responses..


1. Windows 10 isn't supported.. ( Despite having windows 10 drivers for this server on their portal)

2. SSD drives are not supported

3. SATA drives are not supported unless they have HP branding. ( The Gen 10 is being sold on Amazon with Western Digital drives included)


We have tried killing of several services in Windows 10 as per articles that we have found online. We have set the Virtual Memory to refresh on reboot.


None of the above have achieved anything. 


As a result of the CPU running constantly at 100% the system is unbearably slow and cant be used to run even the most basic of tasks.


It looks like we have been left holding an expensive tin box.


I have attached a screen dump showing the CPU utilization. 


Any help or advice at this point would be greatly appreciated.


Kind Regards




Gen10 Resources.jpg

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Unfortunatley, the x3216 is an entry level CPU. It seems to do OK with some single function OS, NAS. Have you looked at Task Manager to see what functions are using the majority of the CPU?

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  • 5 weeks later...

To be fair, OS problems are not down to HP - their warranty is on the hardware, not whatever you have installed on it.


As above, you need to look initially at Task Manager then drill down to the proceses that are actually running.


Bear in mind, that often on a fresh install, especially of things like .NET, Windows can spend a long time in "optimising" phase which uses a lot of CPU.


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