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GEN8 cannot recognize the new hard drive


Marty831
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I have got a new WD red NAS 4TB hard drive WD40EFRX, I put it at bay 1, set it to AHCI in BIOS, but got the error:

 

--NO 48-bit LBA support, so this drive won't work in AHCI mode.

 

then I switch back to raid: System Options→SATA Controller Options→Embedded SATA Configuration→Enable Dynamic HP Smart Array B120i RAID support.

 

But I still cannot find the new drive in array configuration utility.

 

Did I miss anything? or the new hard drive is just dead, I thought this is unlikely...

 

I have upgraded the bios to 2015 version...still the same.

 

Appreciate some help here!

 

5a923a6eaa501_unnamed(1).thumb.jpg.3b5e81d0d479c1ff0f93747ab1926ca3.jpg

 

Edited by Marty831
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This is really strange. I am running the same system with the same drives and have no problems. Could you post the following snapshot from iLO?5a93122bde928_Fileserverfirmware.JPG.880e21ded11ddccedb81f1eb94100d21.JPG

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13 hours ago, netware5 said:

This is really strange. I am running the same system with the same drives and have no problems. Could you post the following snapshot from iLO?

 
 
 

 

this is my ILO screenshot...Capture.thumb.PNG.2807801957cfd0b84565b0c79f708f4c.PNG

12 hours ago, schoondoggy said:

Have you tried the drive in another system?

 

I dont have another system to test it... I have decided to send it back for a replacement...

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  • 1 year later...
1 hour ago, spawn said:

Hi. 
Does anybody habe a solution to this problem?

Just bought 4 x 4TB WD Reds and ran into the same problem. 
Thanks a lot,

Mike

Are you running AHCI or B120i?

Are you using the latest BIOS and Firmware?

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I am getting the same error message like mentioned in the first post:

 

--NO 48-bit LBA support, so this drive won't work in AHCI mode.

 

I can see the drive in the device management in windows 10 (installed on an ssd) but I cannot initialize it. 
 

The drive is brand new. (Just tried with one new drive and 3 old drives that work as usual)
 

Sorry for my bumpy English, it is not my first language. 

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