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Gen8 + P420 RAID not regonize or dead?


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I have my Gen8 server and a 2nd hand Raid card P420, seller claim it is all good but when POST, it show message:

1783-Slot 1 Drive Array Controller Failure!

[Self-test failure (cmd=0h, err=00h, lockup=0DEAD:DEADh)]


The RAID card have 2 LED were showing green, one on cache, one on the card. In SAA it said no Array controller found.


Below the screen shot...


Anyone can help me on how I can identify if it is dead or good card? anyway I can "reset" it or....

I know it was not formally support by HP but can see people here saying they can use it.


thank you in advance and appreciate your help!



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