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Drive Diagnosis on EX475


byronomo
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I've started getting a bunch of errors with file conflicts and the backup service not running.  When trying to repair the backup database, the process either crashes or the server reboots itself.

 

I'm wondering if one of the drives may be going bad.   I have 4 drives in the server itself plus 4 more in a SansDigital enclosure that is attached via eSATA.

 

There are a ton of logfiles on the server (which I'm not sure how to read).   I have some spare drives laying around and would love to swap out a drive if that is the problem.  Is there a way to tell which of the 8 drives might be causing a problem (if any)?

 

 

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  • 2 weeks later...

Sometimes, I'm guessing that's (BSOD) what happens when I am not able to connect to it via RDP and the EX475 is on, but "frozen".  Pressing the reset button on the back allows for a successful boot.   However, in general , it is running, but it just reboots during attempts to clean up or repair the backup database.   Just to see if it would help, I turned off folder duplication and basically wiped out all of my shares--but nothing changed.

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Well, try grabbing "bluescreenviewer" or "whocrashed" and run it on the server directly.  You should be able to see if it BSODed, that way. 

 

It may also be a good idea to run a memory test.  Unfortunately, that's very difficult to do on these systems, unless you have a VGA cable for them. 

 

Otherwise, it sounds like you may have one or more disk errors that are causing heavy IO load on the disks, and causing them to crash. 

(conflict of interest, see signature), it may be a good idea to install something like StableBit Scanner or HDSentinel on the system, and test all of the drives.  See if there are any problems with the disks. 

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