Sylvie Posted July 18, 2016 Share Posted July 18, 2016 Hi! New to this forum. I am locked out from my Surface RT. Followed the instructions requiring that I get on-line (from another computer) a number to unlock the tablet (through BitLocker). Input the number, no result. Tablet always goes back to repair or diagnostic mode. Anything I can do other than reset it to default settings? Would be grateful for any ideas! Sylvie Link to comment Share on other sites More sharing options...
WolfJT Posted July 26, 2016 Share Posted July 26, 2016 Hi! New to this forum. I am locked out from my Surface RT. Followed the instructions requiring that I get on-line (from another computer) a number to unlock the tablet (through BitLocker). Input the number, no result. Tablet always goes back to repair or diagnostic mode. Anything I can do other than reset it to default settings? Would be grateful for any ideas! Sylvie g Was the number you used located in your Microsoft account? It should be listed under devices. Link to comment Share on other sites More sharing options...
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