Sylvie 0 Posted July 18, 2016 Share Posted July 18, 2016 Hi! New to this forum. I am locked out from my Surface RT. Followed the instructions requiring that I get on-line (from another computer) a number to unlock the tablet (through BitLocker). Input the number, no result. Tablet always goes back to repair or diagnostic mode. Anything I can do other than reset it to default settings? Would be grateful for any ideas! Sylvie Link to post Share on other sites
WolfJT 0 Posted July 26, 2016 Share Posted July 26, 2016 Hi! New to this forum. I am locked out from my Surface RT. Followed the instructions requiring that I get on-line (from another computer) a number to unlock the tablet (through BitLocker). Input the number, no result. Tablet always goes back to repair or diagnostic mode. Anything I can do other than reset it to default settings? Would be grateful for any ideas! Sylvie g Was the number you used located in your Microsoft account? It should be listed under devices. Link to post Share on other sites
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