Jump to content
RESET Forums (homeservershow.com)

Class Action Suit Against Microsoft For Surface Rt Owners


wilt
 Share

Recommended Posts

My Surface RT is a piece of ****.  I am looking for people who have the RT to join a suit against the company since they refuse to offer any kind of repair and want you to pay $450 to have your unit replace by a Surface 3 (which retails for $499 currently).  I believe Microsoft knows a problem existed with the RT and refuses to acknowledge.

 

Who wants to join me?

Link to comment
Share on other sites

I really don't want to feed into this conversation....BUT, when did you purchase the RT tablet?  Manufacturers discontinue gear.  It happens.  Every once in a while us tech folks that buy this stuff are going to be faced with this.  Nobody is immune to it whether you buy from HP, Microsoft, Apple, etc.  

 

Think of the evolution of Surface.  RT to SP4. That is a lot of devices.  They can't keep repair facility for every device forever. Yes, Zune owner, you too.  It happens.  Keep the conversation clean and calm and we can discuss.  

  • Like 1
Link to comment
Share on other sites

My original RT still works. I don't use it but.... I completely agree, tech gear especially consumer grade is end of life pretty quickly. No need for a law suit.

  • Like 1
Link to comment
Share on other sites

I suppose a lot of rt owners have moved on to something newer, heck a used rt on ebay is going for $90-150. I personally don't keep a tablet or phone for that matter very long so I wouldn't waste my time with a suit, if I have a phone or tablet for over a year it's a miracle.

  • Like 1
Link to comment
Share on other sites

I think the biggest complaint was that I spent $600+ on the 64GB version. I really liked the form factor and the keyboard and how M$ took care of me when the original keyboard died. Overall I was happy if somewhat underwhelmed with it's performance.  However, it did what I needed it to do which was browser, Office.  I ended it selling it last year to a friend who only does online shopping. I assume he is still using it. I replaced it with a Nokia 2520.   I really enjoyed the always connected nature of the device.  It performed better than the RT.  However, build quality and a crappy keyboard relegated to my daughter who uses it to write her school papers on with a Bluetooth M$ keyboard. Sometimes I catch her watching videos on it but alas, it was replaced with her Samsung S6 phone for that option.  But, it's still a good Office tablet. 

  • Like 1
Link to comment
Share on other sites

  • 1 month later...

I own 2 Surface RTs. I bought a Surface 3 for Windows 10. I too was worried about the RT going away, but it looks like support for it will last as long as Microsoft supports Windows 8.1.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...