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Start Button Vibrates, But Screen Is Black


Wonderwoman1022

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Wonderwoman1022

I've tried holding the power button, then tapping it for 1/2 second, repeatedly. I've also tried holding the power button and the volume up for 15 seconds, and still nothing.

 

Please help.

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are you trying to do this while the surface is plugged in?? keyboard attached? hold the "Volume Up" button on the side of the Surface for 10 seconds, then, while still holding it, press and hold the power button until the Surface restarts. I had this happen once when updates took forever to install

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  • 2 weeks later...

Do the power and volume up button hold. Do that for 20 seconds.  Then plug it in to power and let it charge for a couple of hours.  

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