gldnyrs58 Posted December 28, 2015 Share Posted December 28, 2015 I have a surface RT I woke up with a red x on fhe battery icon. Microsoft told me if I could power it on we could fix that but since I can't because the battery is dead I can mail it back and they will replace it for $320. They don't repair or replace the battery. Really disappointed.They said my warranty was up 7/2015. Any suggestions Link to comment Share on other sites More sharing options...
callihan44 Posted December 29, 2015 Share Posted December 29, 2015 will the battery charge up? Next question would be is it worth $320 to send it back for another one? My guess is you could get a better price for a used one on ebay, just checked and saw a 64gb sitting at $110 with less than 10min left on the auction. Link to comment Share on other sites More sharing options...
gldnyrs58 Posted December 29, 2015 Author Share Posted December 29, 2015 Microsoft said the device isn't recognizing the battery. I don't know another way to get a charge to the battery Link to comment Share on other sites More sharing options...
schoondoggy Posted December 29, 2015 Share Posted December 29, 2015 Either on ebay.com or Cowboom.com Surface Rt or Surface 2 64Gb are usually under $150. Link to comment Share on other sites More sharing options...
gldnyrs58 Posted December 30, 2015 Author Share Posted December 30, 2015 I got one on ebay just really upsets me this is so fixable and all Microsoft sees is a couple more dollars Link to comment Share on other sites More sharing options...
schoondoggy Posted December 30, 2015 Share Posted December 30, 2015 I have not used batteries from these folks, but the video is fairly detailed: Link to comment Share on other sites More sharing options...
gldnyrs58 Posted December 30, 2015 Author Share Posted December 30, 2015 I watched the you tube video on newpower99.com for the battery replacement kit for the surface rt. It costs 59.99 +shipping which is very reasonable. I will post as soon as I receive the kit and install the battery. 2 Link to comment Share on other sites More sharing options...
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