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pantoast

Surface Pro 2 And Genius Drawing Tablet Conflict

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pantoast

TL;DR Using Genius Pensketch 9x12 with Surface seems to cause driver conflict with Photoshop CS6.  It appears that only the Surface itself or the Genius tablet can have pressure sensitivity in Photoshop, not both.  Wondering if anyone has encountered a similar issue and if it can be fixed.

 

My wife is a professional illustrator and we recently bought a used Surface Pro 2 from a co-worker of mine.  The thought was to make the Surface her primary desktop, with the added benefit of portability.  We bought her a USB3 docking station and overall everything worked great.  That is until last weekend we went away and she wanted to sketch in Photoshop (CS6) while on the go.  We had done this successfully before setting it up as her primary workstation, so we assumed there would be no issue now.  When she tried to sketch there was no pressure sensitivity in Photoshop, but it works in other apps like Fresh Paint.

 

She has a drawing tablet she uses day to day, the Genius Pensketch 9x12.  You have to install new drivers for it when you first use it in order to get pressure sensitivity to work for it in Photoshop.  Uninstalling the drivers for that tablet appears to fix the issue with the Surface's digitizer, but that's not ideal as she uses the Pensketch every day for work.  It's also not ideal to lose pressure sensitivity when using the Surface itself in Photoshop, as that was the whole point of buying one in the first place.

 

Anyone experience something similiar to this?  Sorry for the long winded post, thanks.

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SurfaceProArtist

I'm not familiar with the Pensketch Tablet and its drivers.

 

Photoshop CS6 requires Wintab support for pen pressure. This is provided by the Wacom feel drivers. Assuming the tablet provides its own set of drivers, those override the Wacom drivers or vice versa. 

 

There are two solutions: use a Wacom-compatible tablet that doesn't conflict with the feel drivers or use a paint program that uses Windows' native pen support. Photoshop CC 2014 is the first version of that software that works natively.

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pantoast

Thanks for the input.  Sadly that's what I suspected.  Do you or anyone else know whether or not the Monoprice tablets would have the same issue?

 

This is unfortunate because we upgraded her from CS3 to CS6 only a year or two ago, and immediately after that CC came out.  Now the upgrade pricing is the same regardless of whether or not you're coming from CS3 or CS6, so it was kind of a waste.

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SurfaceProArtist

I don't recall. I have tested a Huion tablet (which Monoprice rebadges), but it was with the latest version of Photoshop.

 

I know some people really hate subscriptions, but Adobe's $10/month for Photoshop and Lightroom CC 2014 is a pretty nice deal. https://creative.adobe.com/plans

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