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Flash Cc 2014 Unusable On Surface Pro

math

By math,
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math HSS 1 Post

math

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With "disable display scaling on High DPI" checked in the app properties, Flash CC 2014 is unusable on the Surface Pro 1. Attached is a screenshot, basically everything inaccessible with all windows. All content is pushed far to the right no matter how large you make the windows, it just goes further away.

 

I can't find other complaints about this issue. Does anyone else even use Flash? 

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SurfaceProArtist HSS Champion

SurfaceProArtist

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I haven't tried installing the CC 2014 programs on the older Surface Pros. So what happens if you untick the "disable display scaling on High DPI" box?

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math HSS 1 Post

math

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I haven't tried installing the CC 2014 programs on the older Surface Pros. So what happens if you untick the "disable display scaling on High DPI" box?

 

Unchecking that box has the expected result of making the interface blurry and out of focus. So I think it is the "disable display scaling" option that is messing everything up.

 

I don't think of this as a "fix". I haven't fully tested the program when it is all blurry, and I'm not sure I want to.

 

Is there a way to get a program to display properly without "disable display scaling"? I wonder why it even does that by default!

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math HSS 1 Post

math

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Correction: Flash CC 2014 does not work on the surface pro under any circumstance!

 

Whether you have display scaling on or off the program itself does not function. If you were to touch the pencil to the canvas for example a huge diagonal line suddenly draws across the screen as if it everything is offset too far to the right.

 

I don't think its fair that Adobe Flash no longer works on the Surface Pro. I bought the device months ago and its already obsolete?

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  • 3 weeks later...
math HSS 1 Post

math

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I haven't tried installing the CC 2014 programs on the older Surface Pros. So what happens if you untick the "disable display scaling on High DPI" box?

I have still not heard from Adobe about fixing this issue. As I said, they are aware that their software does not run on High DP! screens. But I am confused by this post:

http://surfaceproartist.com/blog/2014/5/29/surface-pro-3-what-runs-what-doesnt

 

Why would Flash run on the Surface Pro 3 and not the pro 1? I know that Photoshop has an experimental high DPI feature, but the other programs don't seem to run at all. I can't understand why I am the only one complaining about this issue when Adobe products don't even run on modern machines.

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SurfaceProArtist HSS Champion

SurfaceProArtist

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I'll double check my Flash findings to make sure that Flash actually runs on the Surface Pro 3. It could be as simple as a display driver issue between one model and the other.

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  • 2 months later...
math HSS 1 Post

math

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I'll double check my Flash findings to make sure that Flash actually runs on the Surface Pro 3. It could be as simple as a display driver issue between one model and the other.

People have the same complaints with the surface Pro 3. You have recently posted that Flash CC 2014 runs on the surface pro 3.  How have you tested this? I would think that if you open flash and use the pencil or brush tool with the stylus, you'll find it does not function properly at all.

Last thing I heard from Adobe was: "Please note that Flash CC 2014 is not compliant with HiDPI retina like displays yet on Windows"

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  • 4 weeks later...
smashingtofu HSS 1 Post

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Recent Surface Pro 3 user here! I really love it... but of course:

I have the same problem as well, I'm really concerned (as it is half the reason why I signed up for CC) but hoping Adobe resolves this problem. Unfortunately, they seem relatively quiet or indifferent about this problem...

For the record I've tried much of what was advised: Disabling the HiDPI scaling. (Which crashes Flash as soon as I select Brush). Uninstall, remove via adobe's Creative Cloud Cleaner, reinstall.

At the moment for me I can only use Flash if I uninstall Wintab with the downside of not being able to use pressure sensitivity at all...

I suppose I'll have to start scouring the net and see if there are ways to increase the UI on CS6 flash for the time being.

Edited by smashingtofu
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math HSS 1 Post

math

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Recent Surface Pro 3 user here! I really love it... but of course:

 

I have the same problem as well, I'm really concerned (as it is half the reason why I signed up for CC) but hoping Adobe resolves this problem. Unfortunately, they seem relatively quiet or indifferent about this problem...

 

For the record I've tried much of what was advised: Disabling the HiDPI scaling. (Which crashes Flash as soon as I select Brush). Uninstall, remove via adobe's Creative Cloud Cleaner, reinstall.

 

At the moment for me I can only use Flash if I uninstall Wintab with the downside of not being able to use pressure sensitivity at all...

 

I suppose I'll have to start scouring the net and see if there are ways to increase the UI on CS6 flash for the time being.

Hey! If you want to use flash install Flash CC from the creative cloud. There is "Flash CC" and "Flash CC 2014" and they are two separate programs.

"Flash CC" should work for you.

"Flash CC 2014" doesn't work for anyone using a tablet.

You shouldn't need to uninstall your driver!

Edited by math
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