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Mr Bill

EX485 Not Responding

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Mr Bill

Good day all,

My EX485 has started acting up.

The lights on the front are acting normal, nothing out of the ordinary.

The connector application on the client machines indicate connected and network healthy.

Unable to connect via Windows Home Server Console.

Unable to connect via Remote Desktop.

Unable to connect via internet access.

Unable to connect to shares.

In Windows Explorer (Win7) it is not listed under computers as normal, it is still listed under Media Devices.

 

I have power cycled the unit with leaving it off for a few minutes.

 

The unit has the original 750 GB main drive, 2 each 1TB drives and 1 each 2TB drive.

I am at a loss on it at this point.

 

Any help that you can provide would be greatly appreciated.

Thanks in advance.

 

Mr. Bill

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Mr Bill

Update:

 

The connector application on the client machines indicate connected and network healthy.

 

The connector application on the client machines indicate not conected to the server after the client is rebooted.

 

Still no connectivity and now I wish that I had purchase or made one of the VGA port adaptors.

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diehard

could it be that you disabled the network card ?

 

Does it show up in the network map ?

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cskenney

Can you ping the IP address of the server and get a response?

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TheWiz

Also, I would see if you can get it to come online with only your primary boot drive in, as there may be a CHKDSK or other disk related issue with the replicated drives.

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Mr Bill

Well, after leaving it unplugged overnight, I powered the unit back up.

It took extremely long to come up.

Here was the condition of the status indicators.

 

Power indicator – On solid aqua

Network indicator – On solid aqua

Health indicator – On blinking aqua

 

After a long time the indicators went to my normal status of;

 

Power – On solid aqua

Network – Off

Health – Off

 

All is back to normal, well sort of.

I RDP’ed into the server and looked at the logs.

It had an error on the DATA drive and recommended to run chkdsk.

 

I ran the command chkntfs and indicates that the D drive is “Dirty” and it will run chkdsk on next bootup.

 

My question now is with this headless unit, what is the best way to run chkdsk?

Edited by Mr Bill

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cskenney

Just for clarification, are you sure you listed the "Normal" status correctly in your post?

 

My EX485 when running with no problems has the following lights:

 

Power indicator – On solid aqua

Network indicator – On solid aqua

Health indicator – On solid aqua

 

If your normal operation of your server does not have a health indicator light AND a network indicator light then something is wrong. Now, you may not have a network indicator light if the cable is not plugged in, but you indicated you could RDP the server.

 

Just speculating now...but there may be more wrong than a problem drive. Maybe power supply going bad? or Motherboard? Not sure.

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Mr Bill

When I say normal I mean that this has been the indicator status prior to this failure.

I have mine set so that the drive indicator do not light.

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cskenney

Sorry, I didn't realize that turning down the drive indicator lights would also dim the network and health indicator lights.

 

FYI, I found this bit of info in a few different places:

 

WHS runs chkdsk automatically once (or twice) per day. You find the log file on your WHS in the folder C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs.

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Mr Bill

WHS runs chkdsk automatically once (or twice) per day. You find the log file on your WHS in the folder C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs.

 

 

I will check this out and let you know what I find.

 

Thanks for the input.

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