TheJason Posted July 10, 2013 Share Posted July 10, 2013 I was trying out the camera app on my Surface Pro, and it goes into the front-facing camera by default. I wanted to change to the rear-facing camera, but I do not seem to have the "Change Camera" button described in this post http://www.microsoft.com/Surface/en-US/support/hardware-and-drivers/surface-cameras-faq, so I can't switch to the rear-facing camera. In the att photo, you can see the Camera Options, Timer and Video mode buttons, but no change camera. Anybody have any ideas? Link to comment Share on other sites More sharing options...
TheJason Posted August 13, 2013 Author Share Posted August 13, 2013 Nobody has any idea about this? Link to comment Share on other sites More sharing options...
ikon Posted August 15, 2013 Share Posted August 15, 2013 All I can say is I have it on mine -- no idea why you don't. Call MS Surface Support. Link to comment Share on other sites More sharing options...
TheJason Posted August 22, 2013 Author Share Posted August 22, 2013 Ok, I've now looked into this more. In Device Manager, under Imaging Devices, I noticed that there was a MS LifeCam Front, but no rear. Also, that there is an "Unknown device". Updating the driver automatically from the web didn't work, so I Googled Surface Pro drivers and there is a firmware and driver pack that has a LifeCam driver. Trying to install it this way also wouldn't install. So I spoke with MS support, and he suggested that I try resetting the UEFI Firmware settings and see if it works. No change. The next action would be to refresh/reset Windows 8. I'm not going to do this right now, but am hoping that the 8.1 update may fix this. However, and here's what I believe is actually wrong, he said that if that doesn't work, it's possible that it's a hardware problem. There have been a 'small' number of Surfaces where the rear camera isn't properly connected to the motherboard internally. After the 8.1 update, if it still doesn't work, I'll have to get it repaired/replaced under warranty. Link to comment Share on other sites More sharing options...
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