Jump to content
RESET Forums (homeservershow.com)

Surface Rt Dead


surfaceRT
 Share

Recommended Posts

I only hope these stories of fantastic customer service at MS Stores continues when the first Surface RTs come out of warranty.

Link to comment
Share on other sites

I only hope these stories of fantastic customer service at MS Stores continues when the first Surface RTs come out of warranty.

If it is out of warranty are you still expecting them to provide the same service.

Link to comment
Share on other sites

quality of service: absolutely, yes. No, I'm not expecting them to just give you a new unit if yours is out of warranty, but there are so many things they could do to make the exchange 'pleasant' and easy, as they seem to have done in this case. I hope that continues.

Link to comment
Share on other sites

quality of service: absolutely, yes. No, I'm not expecting them to just give you a new unit if yours is out of warranty, but there are so many things they could do to make the exchange 'pleasant' and easy, as they seem to have done in this case. I hope that continues.

It seems that most people have had good experiences with the Microsoft store, and its employees. I have defiantly had better experiences with Microsoft than with the apple store. I would be disappointed to see this change

Link to comment
Share on other sites

quality of service: absolutely, yes. No, I'm not expecting them to just give you a new unit if yours is out of warranty, but there are so many things they could do to make the exchange 'pleasant' and easy, as they seem to have done in this case. I hope that continues.

I agree then.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...