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Dewain27

Outlook On Rt Or Pro

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schoondoggy

So, Outlook on RT will interest businesses, but how will they deal with RT not being able to join a domain?

I still think Atom tablets with Windows 8 and Office 365 is a better business solution.

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ImTheTypeOfGuy

There are all kind of MDM tools that make this easy.

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schoondoggy

Yes, we use Mobile Iron.

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Dewain27

So, here's what I can tell you.  Microsoft handed an RT to every single one of the Microsoft Empolyees including your TAM, ATS, AE, TSP, and SSP.  If they told you that this was a device that was business focused then shame on them.  Internally we were told that these would not be corporate machines but companion devices.  We were told for corporate users that your mileage will vary and was not the target for RT at launch.  As for a functioning Mail app, I have to say that the current version of the Mail app has me trying to decide to move back to my RT from my Pro, but still my bigger issue is the lack of Visio.  I really think the issue is that you are trying to use a consumer based product in a corporate space.  If you wish to deploy RT, then I highly encourage you to look at solutions like the one in this post as it will help with your adoption troubles, however I can say that I agree that the mail app at launch was not where it could have been, but most v 1.0 products are that way.  If I look at things like the iPhone or even the iPad, there were obvious issues, but that did not mean that the product missed the mark.  I really think you need to hang in there and allow the technology to catch up.  Windows 8 on ARM (RT) had to ship before you can see it get more movement with other product groups, especially the Office team.  I feel you will be happy with where we are going, but may need to keep in mind that you are only 5 months in on a whole new OS, UI, and Hardware framework when you look at RT.  You have to give it time.  My point has only been that you can't say that the work done on Exchange OWA offline mode has anything to do with the consumer focused mail app on Win 8.  The product groups are not the same and the customer focus was not the same.  You want a power mail app and I am sure you will get one (not claiming any knowledge here).  Just wanting to set reasonable expectations of what you bought in RT vs. its intentions at launch.  Just a FYI... most Microsoft people didn't use the mail client on their RT except to get the notifications setup and leveraged OWA for their mail client.  I am completely embarrassed if you were given the impression that the RT was for corporate consumption at launch.  If so, shame on Microsoft for giving you that impression, however none of my Teams that I work with have customers that had that expectation.  I even did a write up for my customer on the limitations that I found trying to leverage my RT as my only device.  There were plenty, but I can say that the list is getting smaller with each release.  Examples:  Lack of Visio, setting up Lync calls, and Screen Sharing in Lync.  Keeping in mind that I entered my assessment with the impression that it wouldn't work and found myself pleasantly surprised at how close it was out the gate.



Yes, we use Mobile Iron.

 

I am curious about your experiences with getting these to work with RT.  As the RT environment gets more mature and things like SkyDrive Pro and Office get more mature on the platform.  I can see this being a next big hurdle for IT departments.

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Dewain27

So, Outlook on RT will interest businesses, but how will they deal with RT not being able to join a domain?

I still think Atom tablets with Windows 8 and Office 365 is a better business solution.

 

Interesting enough... I think the answer to this is more the authentication and authorization than the connectivity actually.  I believe the answer is that you will see a larger move to claims-based auth leveraging a STS to provide the authentication.  As for device management, I am sure if you treat them as assets that will require a MDM, but I am thinking that this will drive a BYOD discussion more than ever.  Do you want to manage or simply manage the data access... Just seems like there might be multiple takes from my customer population on this topic.  I can see some of my customers saying I have to have MDM and others saying... I just want to give access and control what they do with it...

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ikon

I think this depends a lot on the type of environment. In TS locations, or not even that high in many locations, device management is going to be considered critical. Less demanding environments will likely be less concerned.

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schoondoggy

So, here's what I can tell you.  Microsoft handed an RT to every single one of the Microsoft Empolyees including your TAM, ATS, AE, TSP, and SSP.  If they told you that this was a device that was business focused then shame on them.  Internally we were told that these would not be corporate machines but companion devices.  We were told for corporate users that your mileage will vary and was not the target for RT at launch.  As for a functioning Mail app, I have to say that the current version of the Mail app has me trying to decide to move back to my RT from my Pro, but still my bigger issue is the lack of Visio.  I really think the issue is that you are trying to use a consumer based product in a corporate space.  If you wish to deploy RT, then I highly encourage you to look at solutions like the one in this post as it will help with your adoption troubles, however I can say that I agree that the mail app at launch was not where it could have been, but most v 1.0 products are that way.  If I look at things like the iPhone or even the iPad, there were obvious issues, but that did not mean that the product missed the mark.  I really think you need to hang in there and allow the technology to catch up.  Windows 8 on ARM (RT) had to ship before you can see it get more movement with other product groups, especially the Office team.  I feel you will be happy with where we are going, but may need to keep in mind that you are only 5 months in on a whole new OS, UI, and Hardware framework when you look at RT.  You have to give it time.  My point has only been that you can't say that the work done on Exchange OWA offline mode has anything to do with the consumer focused mail app on Win 8.  The product groups are not the same and the customer focus was not the same.  You want a power mail app and I am sure you will get one (not claiming any knowledge here).  Just wanting to set reasonable expectations of what you bought in RT vs. its intentions at launch.  Just a FYI... most Microsoft people didn't use the mail client on their RT except to get the notifications setup and leveraged OWA for their mail client.  I am completely embarrassed if you were given the impression that the RT was for corporate consumption at launch.  If so, shame on Microsoft for giving you that impression, however none of my Teams that I work with have customers that had that expectation.  I even did a write up for my customer on the limitations that I found trying to leverage my RT as my only device.  There were plenty, but I can say that the list is getting smaller with each release.  Examples:  Lack of Visio, setting up Lync calls, and Screen Sharing in Lync.  Keeping in mind that I entered my assessment with the impression that it wouldn't work and found myself pleasantly surprised at how close it was out the gate.

 

 

I am curious about your experiences with getting these to work with RT.  As the RT environment gets more mature and things like SkyDrive Pro and Office get more mature on the platform.  I can see this being a next big hurdle for IT departments.

Currently Mobile Iron does not support RT. It has worked very well with iOS and Android.

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CommonTek

I am not sure if Grapholite is available for RT, but I have found it a useful alternative to Visio on W8.

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ImTheTypeOfGuy

Since when did Microsoft start telling people and corporations how devices can be used? If that was the case we would have had tablets in the 90's. Do you hear companies like apple or Google telling us their tablets should not be in a corporate environment. No. In fact they push to get them in your corporate environment. Step off the Microsoft soap box and think of this as an end user, who is the person that decides how devices are used. I have not looked at the mail app in a month or two so I am not aware about the updates and will have to investigate it. Look the point is, the mail app was horrible, horrendous, an abomination. I can't use enough adjectives to describe how bad it was. It wasn't a v1.0 issue. It wasn't even worth a beta in the condition they released it in. This isn't necessarily about corporate mail alone, it wasn't acceptable for personal use. I will definitely hang in there because frankly, apple sucks. I do have several Android devices that are getting me by until Microsoft gets into the 21st century.

 

No one from Microsoft indicated this was meant for corporate use. I only mentioned my Microsoft counterparts also felt the mail app was crap. Our goal for the RT was for a few 24 hour kits (after hours on call support) and overnight trips for our sales team and a few others. Given that, all that was requried was a mail app on the device and IE so we can access our ERP system. It didn't have to have anything else for this to meet our needs. Of course the office apps they did include were a bonus.

 

I just heard about SkyDrive Pro for the first time last week. I am really interested in that because everyone in the company wants me to allow DropBox and that just isn't going to happen.

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schoondoggy

Since when did Microsoft start telling people and corporations how devices can be used? If that was the case we would have had tablets in the 90's. Do you hear companies like apple or Google telling us their tablets should not be in a corporate environment. No. In fact they push to get them in your corporate environment. Step off the Microsoft soap box and think of this as an end user, who is the person that decides how devices are used. I have not looked at the mail app in a month or two so I am not aware about the updates and will have to investigate it. Look the point is, the mail app was horrible, horrendous, an abomination. I can't use enough adjectives to describe how bad it was. It wasn't a v1.0 issue. It wasn't even worth a beta in the condition they released it in. This isn't necessarily about corporate mail alone, it wasn't acceptable for personal use. I will definitely hang in there because frankly, apple sucks. I do have several Android devices that are getting me by until Microsoft gets into the 21st century.

 

No one from Microsoft indicated this was meant for corporate use. I only mentioned my Microsoft counterparts also felt the mail app was crap. Our goal for the RT was for a few 24 hour kits (after hours on call support) and overnight trips for our sales team and a few others. Given that, all that was requried was a mail app on the device and IE so we can access our ERP system. It didn't have to have anything else for this to meet our needs. Of course the office apps they did include were a bonus.

 

I just heard about SkyDrive Pro for the first time last week. I am really interested in that because everyone in the company wants me to allow DropBox and that just isn't going to happen.

Microsoft never said you could not use RT in the corporate world, it just was not designed specifically for it, example; not being able to join a domain. If you want to use them in the corporate world and manage them as mobile devices they will work fine.   

The mail app is fine for a tablet. I am currently working on corporate email on it at 35,000 feet. I am able to read, reply, move email and manage my calendar. Your use case above is a good example, Surface RT would work well for that. Frankly, you are making too big of a deal about the mail app.

Security is a concern around any of the cloud based storage options, Dropbox, Box, Google Drive, have you considered setting up your own with a product like Novel Filr?

http://www.novell.com/products/filr/

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