INeedHelp Posted January 7, 2013 Share Posted January 7, 2013 I was using a graphing calculator application on my surface and it was not responding, so I put it to sleep and waited. When I turned it on it was just a blue screen. When I try to perform commands to restart it has a light grey bar on the side, with nothing on it. Please need help solving issue Link to comment Share on other sites More sharing options...
schoondoggy Posted January 7, 2013 Share Posted January 7, 2013 There are a couple of things you could try in here; http://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfupdate/how-do-i-reset-surface-rt-back-to-factory-result/92bcce88-5fc3-4e5f-8160-741d12a7c701 Link to comment Share on other sites More sharing options...
INeedHelp Posted January 7, 2013 Author Share Posted January 7, 2013 Thanks for the help, I was able to get it restarted and working again Link to comment Share on other sites More sharing options...
pcdoc Posted January 8, 2013 Share Posted January 8, 2013 I ran into a similar issue adding a device. I am not sure exactly which keys but I had a completely black screen. I believe it was the up volume and the power. Have tried to reproduce it so you many have to ask around. Link to comment Share on other sites More sharing options...
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