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Luma WiFi, Security and eero


schoondoggy

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The website is pretty, but a bit short on details. The FAQ section has VERY brief answers to

some stock questions 

 

Some examples are:

1. The return period is limited to 15 days.

2. The warranty is 1 year

3. Yes, you can cancel your order up until the time it ships, whenever that is.

4. How many devices will you need? Who knows and they don't offer any guidance.

5. Apparently you can order at the discounted price until the end of the year.

 

Like many I have a wireless AC router, but my network still lags. I am a tech enthusiast, but not a Pro

like many on this site. Networking is even harder for a non-pro like me. 

 

I am certainly willing to spend extra money on a quality experience that "just works".

 

 

No proof of anything, but an interesting comment nonetheless.

 

https://www.reddit.com/r/DailyTechNewsShow/comments/3s0o8k/now_there_are_two_meshnetwork_routers_to_think/

That link is very interesting.

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Some questions I have asked to Luma and their answers: Q: If I understand correctly, there are two Ethernet ports on each Luma device, Wan and Lan. My first Luma device will be connected to my cable

I don't want to spoil the interview, but here are some key takeaways that have been debated a lot in the forums:   Ethernet backhaul will be available Luma will not have to be the primary router (

Very nice interview.

If you plan to buy Luma please use my link. I get $20 off my purchase for each buyer:

https://getluma.com?ct-referral-code=uD579IaM

I thinking about pulling the triger on this just wish it had a track record. With my granddaughter now 5 she is already using mommy tablet "supervised" and now grandpa just purchased her a new Amazon Fire kids addition tablet for Christmas http://www.amazon.com/gp/product/B00YYZCUGO?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s02

I need to setup some good web protection to keep the kids safe.

Edited by itGeeks
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I thinking about pulling the triger on this just wish it had a track record. With my granddaughter now 5 she is already using mommy tablet "supervised" and now grandpa just purchased her a new Amazon Fire kids addition tablet for Christmas http://www.amazon.com/gp/product/B00YYZCUGO?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s02

I need to setup some good web protection to keep the kids safe.

 

I understand your hesitancy. I probably wouldn't have risked the full price of $500, but my wife is even on board with this purchase.

 

Our children are 5 and 7. My daughter likes Frozen/Princess videos and our son anything related to MineCraft, Trains and Fire Alarm Systems. Some members of YouTube

think they are funny by doing children oriented videos while interjecting vulgar language throughout. I quickly learned YouTube, unless it has changed, doesn't have a good

way to report this type of activity. 

 

I know there is KidTube, but there is no way all the videos on YouTube can be vetted. I guess ultimately you have to do the best you can. We put an AIO PC in the den so

we are near while they are watching anything. Otherwise we'll do the best we can and hope we have done a good job raising them. 

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I seem to have a reasonable connection between the den and the office where the router is located. One being on the bottom floor,

the other on the 2nd story at the other end of the house. 

 

I do encounter a lot of slow page loads and disconnects which doesn't make my wife happy as one would assume. 

 

I will likely try Luma like you. I've done standalone AC router as well as ethernet over powerline and neither has been reliable

nor with good throughput.

 

Fingers crossed. 

Yes the Asus line of wireless routers are very good, I been using them for years. I have a bunch of questions for you that will probably lead to more questions, See below-

 

Q:) Is your firmware up to date on the wireless router?

Q:) What band are your wireless clients using 2.4 or 5GHz? 

Q:) When was the last time you power cycled the router?

Q:) Hew is you internet service provider and what speeds both up/down do you pay for?

Q:) What are the speed test & ping times showing when you run a speed test? Run this test both wired & wireless http://www.speedtest.net/

 

Run a ping & jitter test here and report back the results, both wired & wireless  http://www.pingtest.net/

 

Q:) Are your wireless drivers up to date? A nice free program I use to update my drivers is "Driver Booster" by IObit http://www.iobit.com/en/driver-booster.php I been using this for years and it never hosed anything I used it on, The only thing I will say is like many company's (sadly) that provide free software there are some check boxes when you install "Driver Booster" to install other software from IObit so read and unchecked there other software that you don't want installed. Its only going to be 1 or 2 other programs NOTHING crazy.

 

Q:) What are you using for your DNS, The service providers or 3rd party?

Edited by itGeeks
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I understand your hesitancy. I probably wouldn't have risked the full price of $500, but my wife is even on board with this purchase.

 

Our children are 5 and 7. My daughter likes Frozen/Princess videos and our son anything related to MineCraft, Trains and Fire Alarm Systems. Some members of YouTube

think they are funny by doing children oriented videos while interjecting vulgar language throughout. I quickly learned YouTube, unless it has changed, doesn't have a good

way to report this type of activity. 

 

I know there is KidTube, but there is no way all the videos on YouTube can be vetted. I guess ultimately you have to do the best you can. We put an AIO PC in the den so

we are near while they are watching anything. Otherwise we'll do the best we can and hope we have done a good job raising them. 

Agreed. Its a shame that there are some sick people out there that pray on children anyway they can.

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If you plan to buy Luma please use my link. I get $20 off my purchase for each buyer:

https://getluma.com?ct-referral-code=uD579IaM

OK Kevin, Your a good salesman. You seem to have some good insight to Luma and you seem sold so that's good enough for me. I just pre-ordered one unit in white 99.00 for my daughter using your link so watch for the 20.00 off.

Edited by itGeeks
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Now that I pre-ordered Luma I was digging threw the FAQ and found this http://support.getluma.com/hc/en-us/articles/212928568-Can-Luma-keep-my-children-safe-when-they-re-not-using-my-home-WiFi-network-

That is awesome that the kids are still protected even off network, Don't know how it does it but its great!

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That can only mean there is an app on each device?  Circle has announced this as well for 2016 delivery.  It will be good for those households that have teens with phones and 4G.

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schoondoggy

OK Kevin, Your a good salesman. You seem to have some good insight to Luma and you seem sold so that's good enough for me. I just pre-ordered one unit in white 99.00 for my daughter using your link so watch for the 20.00 off.

Thanks and good luck to the three of us!

My 'gut' tells me if the unit does not work out for you, someone would grab it for at least what you paid for it.

That link is very interesting.

I did quite a bit of research and I see no link between Eero and Luma. Different leadership and funding. Their websites look similar and they both use ZenDesk for support tickets, I assume that confused the Reddit posters.

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schoondoggy

Now that I pre-ordered Luma I was digging threw the FAQ and found this http://support.getluma.com/hc/en-us/articles/212928568-Can-Luma-keep-my-children-safe-when-they-re-not-using-my-home-WiFi-network-

That is awesome that the kids are still protected even off network, Don't know how it does it but its great!

The only negative articles I have read about Luma, have focused on 'spying on your family'. To me it is only spying if you don't tell them you are doing it. My daughter knows I check up on her web activity. 

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