Jump to content
RESET Forums (homeservershow.com)

  • Dave

    I tend to walk the line and this time was no different.  I chose to venture out into the cold in order to get my Surface RT device instead of pre-ordering it and waiting in the comfy confines of home while it trucked it's way to my front porch.  I believe I chose wisely.


    I've never lined up for a device, never experienced the camaraderie of the line, nor the elements that effect the line.  I wanted that experience because if you think about it, when will the next Microsoft "line up" worthy device roll out?  Nobody short of a few press folks were able to even touch the Surface RT tablet.  It was a mystery.  Surface Pro maybe?  Perhaps, but we have already experienced Microsoft's tablet hardware.   Maybe the next XBox but i hope you see my logic at work.  This was an event worthy of some time off to experience the line and I'm not sure when that will ever happen again.


    I chose Oakbrook Illinois as my location.  It's a full blown Microsoft store compared to the "pop-up" store I had been stalking in Indianapolis, IN.  I called the store a few days ahead of launch day to ask about hours but little did I know my questions to the store employee were somewhat confusing.  You see, I didn't know this location was an outside mall.  I'm asking this guy when does the store open compared to when the mall opens and where is the best spot outside the mall to line up.  The confusing answers in return led me to recon the location the evening prior.  That's when i discovered it was an outside mall.  I questioned the employees once again and found out that the earliest you could get on mall property was 5 A.M.




    Before and after shots of the store.


    I scoped out a place to park on my way out and left the mall trying to decide on when to return.  I did a number of Twitter searches trying to gauge the crowd level that would be lining up.  I settled on the following keywords:  "Oakbrook" & "Surface."  I found 18 tweets so there was not a lot of chatter about when to meet, line up, etc.  At this point I am betting that I don't need to be in line at 5 A.M.  The first 100 people in line get a 12 month pass to XBox Music which is a $99.90 value.  I wanted the Surface but I also wanted that pass!


    I chose 7 AM.  I will be at the store at 7 and risk it.  The Twitter search led me to believe that I would not be number 101.  In fact I was number, 18.




    It was cold but there were heaters.  Some brought chairs, most just stood.   Thankfully there were a few old salts and a couple of young "geek like me" folks waiting for their turn to purchase a Surface.  We were from all over.  Illinois, Indiana, and Wisconsin.  We talked shop, shared a box of Starbucks coffee, and stared into the Microsoft store while the employees prepared for us.


    A Microsoft representative, I won't say store employee because it seems that Microsoft hired a few extra folks to hang around and help, appeared out of a magic wall and put a wristband around me.




    This was my guarantee that I was getting the XBox Music Pass.  Other employees and representatives took photos, and handed out small snacks.


    It was a blast to wait in line with a group of tech nerds and discuss first computers, and Microsoft hits and misses, but it was around 9:00 A.M. when it really got interesting.  A young lady waltzed out of the store with a Surface RT in hand sporting a red touch keyboard.




    Surface walks out the door and I finally get my hands on one!


    This was the first time I had been this close to it and was able to play with it.  A group of us gathered around it and starting hacking away at this new but foreign keyboard.  It was then that I really started to get excited. I wanted to hop around the mall like a big ball of Ballmer all the while chanting, Surface, Surface, Surface!


    The time had come.  Microsoft employees poured out chanting and hollering while the line pushed up to the door.  The Microsoft folks counted off the first several people and herded them into the store.  Each person entering was able to sit with an employee and try out the Surface and ask questions.  It was finally my turn to roll into the store and I walked in with the biggest grin on my face.  I kinda hopped in actually.  Employees were still clapping and hollering so I fist pumped my way to an employee that was waving me over.  It was really cool to be able to finally play with the device and test each keyboard.  It was also the time to decide.  32 or 64 and what type and color keyboard to get.


    Microsoft offered an unboxing service which says, "Answer Desk Out of Box Experience" on my receipt.  I'm sure it was to open it, and run through the setup process, but I wanted to enjoy this experience away from the store.


    I finally left the store to find an even larger line outside.  I'm not real sure how many were in line at this location but I would say it was between 100 to 125.  It could have been more, could have been less.  Regardless, I made a dash for the parking lot, after handing out SurfaceGeeks.net cards to all in line though.






    Paying for my Surface




    My touch cover












    This was the one that I test drove.




    I never did check on Microsoft's Facebook page to see if any shots from Oakbrook showed up.  That's what this card was for.  All in all, it was fun to be excited about a new Microsoft product.  Microsoft needed this.  Microsoft fans needed this.  I just hope I'm wrong about the whole "line" thing.  I hope there are many more to come.










    User Feedback

    Recommended Comments

    There are no comments to display.

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

  • Our picks

    • RT6600ax tri-band Wi-Fi 6 router   Provide ultrafast and secure wireless connectivity to your home or office with support for the expanded 5.9 GHz spectrum,* combined wireless throughput of 6.6 Gbps, and a secure network infrastructure backed by the intuitive Synology Router Manager (SRM).
      • 8 replies
    • I throw this out every once in a while.  Is anyone interested in writing up "semi-formal" reviews here on the forums?  I say semi-formal because they don't have to be pro level, just a good attempt at telling the story about the gear.  Something you have purchased lately.  You don't have to go buy stuff, just incorporate what you have already have purchased.  Hit me up with any questions.  You never know where it will lead!
        • Like
      • 5 replies
    • D-Link has dropped a couple of new products and additions to their lineup of smart home gear.  Hold on because there is a lot of gear!
      Let's start with cameras.  D-Link has new Wi-Fi cameras, the Full HD Pan and Tilt Pro Wi-Fi Camera (DCS-8302LH) and Full HD Indoor and Outdoor Pro Wi-Fi Camera (DCS-8526LH).  These are not just new, and good looking cams, they can now perform people detection and glass break detection.  The new cameras also feature expanded ways for customers to save video, including ONVIF Profile S, which enables custom storage and streaming options to personal NAS devices, built-in storage microSD capacity up to 256 GB, as well as free and paid cloud storage options. 

      This year's camera models include both an indoor and an outdoor model. The outdoor model features a spotlight and siren that can be triggered when motion is detected, deterring potential intruders. The indoor model pans around to give a full 360-degree view of any room and tracks motion. Both include two-way audio. 
      Full HD Pan and Tilt Pro Wi-Fi Camera is the model (DCS-8302LH), available in Q2, 2020, and retail pricing will be $99.99.
      Full HD Indoor and Outdoor Pro Wi-Fi Camera is the model (DCS-8526LH), available in Q3, 2020, and retail pricing will be $119.99.
      One of my favorite products is Wi-Fi.  D-Link has a whole lot of new products coming including Wi-Fi 6, Mesh, Alexa and Google Assistant integration, IFTTT, Parental Controls, and more!

      There are so many new SKU's that I can't make heads or tails of them!  I'm going to be speaking with D-Link more this week and will sort all of these out. I do want you to see all they are offering and what the release date and projected retail pricing will be.

      AC1900 Scalable Mesh Wi-Fi Router (COVR-1900-US), Q1 2020, $119.99
      AC1750 Mesh Wi-Fi Router (DIR-1750-US), Q1 2020, $99.99
      AC1900 Mesh Wi-Fi Router (DIR-1950-US), Q1 2020, $119.99
      AC1750 Mesh Wi-Fi Range Extender (DAP-1755-US), Q1 2020, $99.99
      AC1950 Mesh Wi-Fi Range Extender (DAP-1955-US), Q1 2020, $109.99
      Smart AX1500 Mesh Wi-Fi 6 Router (DIR-X1560-US), Q1 2020, $119.99
      Smart AX1800 Mesh Wi-Fi 6 Router (DIR-X1870-US), Q2 2020, $139.99
      Smart AX2400 Mesh Wi-Fi 6 Router (DIR-X2460-US), Q3 2020, $159.99
      Smart AX5400 Mesh Wi-Fi 6 Router (DIR-X5460-US), Q1 2020, $279.99
      AX1800 Mesh Wi-Fi 6 Range Extender (DAP-X1870-US), Q2 2020, $129.99
      AX1800 Whole Home Mesh System (COVR-X1872-US), QX22020, $269.99
        • Like
      • 2 replies
    • RESET Merch Shop
      Get ya Merch here!  I've created a T-Shirt shop with the famous RESET paperclip. I've pasted that clip on just about everything so you can wear it around town!  Cable bags, Coffee Mugs, T-Shirts, and more. 
      or you can get it it via
      Here is the main design.

      Below is a part of the order that I put in!  

      The Heather Grey above is the Extra Soft version and it is awesome.  I highly recommend the softness!    The "Chili Red" is the Tri-Blend and probably my favorite feel and color.

      This is the Zip-Up Hoody, Heather Indigo, Sponge Fleece, Men's, Large.  In my podcast I couldn't remember what style it was but it is Sponge Fleece. It's REALLY soft on the inside. Soft outside as well. The only problem is with the zip up hoody the logo is on the back. Regular hoody, it will be on the front.
      or you can get it it via
      Thank you for supporting this community. Everything you purchase will help keep the lights on the hard drives spinning.
      • 4 replies
    • OneDrive Personal Vault and expandable storage
      Microsoft's OneDrive has a few new features and options worth pointing out.  Personal Vault and Expandable Storage.
      Personal Vault is a protected area in OneDrive that can only be accessed with a strong authentication method or a second step of identity verification, such as your fingerprint, face, PIN, or a code sent to you via email or SMS. 
      Personal Vault gives you an added layer of protection for your most important files, photos, and videos—for example, copies of documents such as your passport, driver’s license, or insurance information—should someone gain access to your account or device.
      Plus, this added security won’t slow you down. You can quickly access your important documents, photos, and files with confidence wherever you are, on your PC, OneDrive.com, or your mobile device.

      Beyond a second layer of identity verification, Personal Vault also includes the following security measures:
      Scan and shoot—Using the OneDrive app, you can scan documents or shoot photos directly into your Personal Vault, keeping them off less secure areas of your device, like your camera roll.
      Automatic locking—No need to worry about whether you left your Personal Vault or your files open—both will close and lock automatically after a period of inactivity.
      BitLocker encryption—On Windows 10 PCs, OneDrive automatically syncs your Personal Vault files to a BitLocker-encrypted area of your local hard drive.
      Restricted sharing—To prevent accidental sharing, files in Personal Vault and shared items moved into Personal Vault cannot be shared.
      Taken together, these security measures help ensure that Personal Vault files are not stored unprotected on your PC, and your files have additional protection, even if your Windows 10 PC or mobile device is lost, stolen, or someone gains access to it or to your account.
      Expandable Storage
      If you are and Office 365 Subscriber you get 1 TB of OneDrive storage space with all the other Office goodies like Word, Excel, etc.  I know personally that I have gone over the 1TB limit and have always wanted to be able to add additional storage to my account.  Now you can!

      Pick and option and keep on hoarding, errr, I mean saving! Cancel anytime, upgrade at any moment.
      • 1 reply
  • Create New...