HP to allow Memory Upgrades to your Media Smart Server without voiding warranty

September 25, 2008 by Homeserver
Filed under Deals, Media Smart Server, Windows Home Server

Just as the headline states, HP has agreed to allow consumers to upgrade their Media Smart Servers and it will not void your warranty.

Just to make it a little easier, here is the link to the most popular memory module for Media Smart owners.G.SKILL 2GB 240-Pin DDR2 SDRAM DDR2 667 (PC2 5300) Desktop Memory

All the details after the click…

WGS reports all the details.

Based on customer feedback, HP will now offer a path for consumers to upgrade the memory on the HP MediaSmart Server without voiding the hardware warranty. HP customer feedback and research shows that some customers are installing multiple add-ins and/or additional software to the MediaSmart Server, which can lead to a need for additional memory.

Details

Upgrading the memory, in and of itself, will not void the warranty on the MediaSmart Server. Damage to any part of the MediaSmart Server during the upgrade may violate the warranty, however, leaving the cost for repairs the responsibility of the customer. Customers should perform a backup to an external device before adding additional memory.

HP is only providing information on a customer memory upgrade path at this time, and customers will not be able to send their MediaSmart Server to HP to perform the upgrade. Customers may be able to find technical assistance for the memory upgrade, however HP is not recommending or training authorized resellers to conduct the memory upgrade on a MediaSmart Server. HP has not qualified any particular DIMMs, but compatible memory includes 1GB or 2GB – DDR2 667 MHz DIMMs. Customers should not upgrade beyond 2 GB of memory. Other than disk drives, HP does not support any other hardware upgrade paths, such as processor upgrades, on the MediaSmart Server.

Thank you HP.

Here is the memory module that is most popular with Media Smart Server Owners. Check out the reviews on Newegg.com.