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Client Back up fails due to system restart

Started By mailman1988, Jul 26 2012 10:06 AM

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#1 mailman1988

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Posted 26 July 2012 - 10:06 AM

I have an old xp box that has been performing backups for years.
A few months ago, it stopped.
The error message I get is "Backup failed due to system restarted during backup"
Of course I never restarted any of the systems.
I tried un-installing & re-installing the Connect software several times. This did not fix the problem.
Sugestions?

I have no issues with any other clients (but I only have 1 XP box).
Thanks

#2 jmwills

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Posted 26 July 2012 - 10:10 AM

have you looked thru the Event Logs during this time period to see what was happening? Sounds like on the surface that you have some corrupt data or folders that are trashing the backup.
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#3 mailman1988

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Posted 26 July 2012 - 04:14 PM

I have not reviewed the event logs. But I did do several HD scan's, I tried Windows repair & chkdsk /f. Scanned all drives. Still nothing. Should I look at the event log on the Server or Client?

#4 jmwills

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Posted 26 July 2012 - 04:22 PM

I would look at both sides of the equation.
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#5 pcdoc

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Posted 26 July 2012 - 04:55 PM

Have you tried doing a backup repair? If that does not work, as a last ditch effort (with proceed with caution caveat as you will lose you backup and data), you can delete that client, remove the connector, and recreate the client then rerun the backup. Try the first option and see if that works.

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#6 ikon

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Posted 27 July 2012 - 07:52 PM

Try what pcdoc suggests, but you could have a more underlying HDD issue. It could be that the backup cannot read some part of the disk and is failing, causing a reboot. This could still be the case even after running CHKDSK and SCANDISK. i will leave it to Joe_Miner and jmwills to recommend how you might deal with that :D

If at first you don't succeed, do it like your mother told you.

#7 jmwills

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Posted 28 July 2012 - 02:56 PM

SpinRite!!!!!!
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#8 ikon

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Posted 28 July 2012 - 06:02 PM

Spin...what??? B)

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#9 jmwills

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Posted 28 July 2012 - 06:04 PM

That's rite!
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HTPC Build - Silverstone GD05 Case, ASUS P7H55-M PRO, CoolerMaster M600W PSU, Intel i3-530 CPU w/4GB G-Skill DDR3 1333 RAM. OCZ 60GB SSD Drive for the OS with a 120GB WD 2.5" Blue drive for data storage.
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#10 ikon

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Posted 28 July 2012 - 06:10 PM

I set 'em up, you knock 'em down. We're the new Jerry & Dino. :lol:

If at first you don't succeed, do it like your mother told you.

#11 mailman1988

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Posted 03 August 2012 - 02:37 PM

I did do a full Chkdsk /f from the OS as well as from Windows Repair via a boot disk. There were no errors and this still did not fix the problem.

#12 ikon

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Posted 03 August 2012 - 09:12 PM

Have you reviewed the logs yet. You just might find an entry that says the system was restarted because of X.

If at first you don't succeed, do it like your mother told you.

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