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Remote Connection thru EX495 Issue.


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#1 Mr Bill

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Posted 29 March 2012 - 12:59 PM

Good day,
I have a HP EX495 that works great.
I just rebuilt one of my PC’s that I run as a headless box for dedicated applications.
Locally I DPR into it to do all of the work on the unit. Prior to the rebuild, I was able to access it remotely thru the Home Server. Now I am unable to access it via the Home Server. It shows as “Available for connection” on the remote access to computers tab. I select to connect, I get the Connection Options dialog box. After about 30 seconds I get an error message note “Cannot connect to your home computer”

I can see getting this message if I didn’t have remote access enabled on the box, but it is enabled and I can RDP into it locally.
I am able to connect to my other boxes remotely thru the EX495, just not this one that was just rebuilt.

Does anyone have any thought on how to resolve this issue?

The box is running Windows 7 Professional.

Mr. Bill
Mr. Bill

HP MediaSmart EX-490
Synology DS1812+

#2 jmwills

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Posted 29 March 2012 - 01:06 PM

Did you remove the "old" computer from WHS and then add the "new" one back in?
Windows 7 Desktop - Antec 100 Case, Intel D8H67BL, OCZ 550W PSU, Intel i3-530 CPU w/16GB G-Skill DDR3 1333 RAM
Server 2012 - Fractal Arc Midi, CoolerMaster M600 PSU, ASUS P8H67V, Intel i5-2500 CPU w/32GBG-Skill DDR3 1333 RAM, 90 GIG OCZ SSD OS Drive – Roles: Hyper-V (WHS-SharePoint-DC-SQL-Exchange-WSE 2012), Print Server - Rocket RAID 2720 5x2TB
HTPC Build - Silverstone GD05 Case, ASUS P7H55-M PRO, CoolerMaster M600W PSU, Intel i3-530 CPU w/4GB G-Skill DDR3 1333 RAM. OCZ 60GB SSD Drive for the OS with a 120GB WD 2.5" Blue drive for data storage.
Travel Laptop: Dell XPSL502X 15.6"

#3 Mr Bill

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Posted 29 March 2012 - 01:53 PM

That was the trick.
Thanks.
This just proves again how much of a help this forum is to us in the community.

Mr. Bill.
Mr. Bill

HP MediaSmart EX-490
Synology DS1812+

#4 jmwills

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Posted 29 March 2012 - 02:53 PM

Woohoo...score one for the old guy!! Glad to help.

The issue was you see an "alias" for the actual SID (System ID) of the system. The hostname may have been the same but when you reinstalled the OS, a new SID was generated and WHS did not know what to talk to.
Windows 7 Desktop - Antec 100 Case, Intel D8H67BL, OCZ 550W PSU, Intel i3-530 CPU w/16GB G-Skill DDR3 1333 RAM
Server 2012 - Fractal Arc Midi, CoolerMaster M600 PSU, ASUS P8H67V, Intel i5-2500 CPU w/32GBG-Skill DDR3 1333 RAM, 90 GIG OCZ SSD OS Drive – Roles: Hyper-V (WHS-SharePoint-DC-SQL-Exchange-WSE 2012), Print Server - Rocket RAID 2720 5x2TB
HTPC Build - Silverstone GD05 Case, ASUS P7H55-M PRO, CoolerMaster M600W PSU, Intel i3-530 CPU w/4GB G-Skill DDR3 1333 RAM. OCZ 60GB SSD Drive for the OS with a 120GB WD 2.5" Blue drive for data storage.
Travel Laptop: Dell XPSL502X 15.6"

#5 Mr Bill

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Posted 29 March 2012 - 10:03 PM

The only potential down side is that I had to blow away the backups from the old box. The box has been rebuilt so the loss of the backups is not an issue.
Thanks again, yes, old guys rule!
Mr. Bill

HP MediaSmart EX-490
Synology DS1812+

#6 diehard

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Posted 30 March 2012 - 07:10 AM

Woohoo...score one for the old guy!! Glad to help.

The issue was you see an "alias" for the actual SID (System ID) of the system. The hostname may have been the same but when you reinstalled the OS, a new SID was generated and WHS did not know what to talk to.


Good catch.

This proves you are a HSS Master. :) and WHSv1 to boot.

I did read some where a long time ago that you can change the SID back to the old one so that it will continue to use the old backups, but it's wasn't easy.
HP Microserver N40L running SBS2011Essentials with Stablebit drivepool. EX470 modified BIOS BE-2300 CPU 4Gig ram, 4 2TB HDD. DX4000 with 4 2TB HDD Storage Server2008 R2 Essentials.
Microsoft MVP - Windows Home Server

#7 jmwills

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Posted 30 March 2012 - 07:12 AM

That issue would have happened on 2011 also. B)
Windows 7 Desktop - Antec 100 Case, Intel D8H67BL, OCZ 550W PSU, Intel i3-530 CPU w/16GB G-Skill DDR3 1333 RAM
Server 2012 - Fractal Arc Midi, CoolerMaster M600 PSU, ASUS P8H67V, Intel i5-2500 CPU w/32GBG-Skill DDR3 1333 RAM, 90 GIG OCZ SSD OS Drive – Roles: Hyper-V (WHS-SharePoint-DC-SQL-Exchange-WSE 2012), Print Server - Rocket RAID 2720 5x2TB
HTPC Build - Silverstone GD05 Case, ASUS P7H55-M PRO, CoolerMaster M600W PSU, Intel i3-530 CPU w/4GB G-Skill DDR3 1333 RAM. OCZ 60GB SSD Drive for the OS with a 120GB WD 2.5" Blue drive for data storage.
Travel Laptop: Dell XPSL502X 15.6"




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