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    STORAGE BAD: Western Digital DX4000 Small Office Storage Server


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    #1 diehard


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    Posted 19 January 2012 - 04:34 PM

    Hi Guys,

    I'll be updating this post as things change.

    As a Microsoft Windows Home Server MVP, a few months back, I found out from my Microsoft Team Leader that Western Digital would soon be releasing the DX4000 Small Office Storage Server. And that I should contact Western Digital to see if I can get a unit for review. I did. Thanks Western Digital. :D

    The DX4000 comes with the Windows Storage Server 2008 R2 Essentials software. I'll write a few post on this in the future, so look for that. I'll also tweet when I do and discuss it on future podcasts.

    So, on the the nitty gritty of why I'm writing this post.
    Let me start by saying that if you know me, I like to bang on my server until something breaks, and then figure out how to fix it. This also helps the community just in case you unfortunately find yourself with the same issue.

    So this post is not to say how Western Digital's product is flawed in some way.

    OK, so while putting the screws to this box, I successfully managed to kill it to a point where I was getting a "STORAGE BAD" error on the LCD display. Not fun at all. Repeated reboots didn't resolve this. Things were looking grim. So as the type of guy I am, break first, then read the instructions to find a fix, I turn to the User Manual, http://www.wdc.com/w...4779-705064.pdf


    Ok, so after refering to the pdf and getting a reply from an email to Western Digital ( thanks for that WD), I found out that I messed up the RAID array. Time to rebuild the array.

    How do you do this with a headless box with no access to the BIOS or OS ?
    Since this box is headless, WD allows you to download a full copy of the OS that includes a few options. According to the pdf, you create a bootable USB stick <512 meg and boot off of that. Then you will get some details from the LCD screen as to your progess. It look 7 hours to rebuild the drives, OUCH that took a while. But in the end, of course it worked.

    Then I wanted to reinstall the OS. That involves a similar process to the making the repair RAID USB stick, but you need a 8GB stick because it will hold the OS. ( This is similar to how it's done with the MediaSmart Server but the OS is on the USB stick instead of the PC.)

    So now I'm all up and running fine.

    Now to try and break it with some Add-ins.

    If you have any questions on the Western Digital's DX4000, I'll give support on this box as long as I can until I have to return it.

    Soon to be continued..... :ph34r:
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    EX470 modified BIOS BE-2300 CPU 4Gig ram, 4 2TB HDD. DX4000 with 4 2TB HDD Storage Server2008 R2 Essentials.
    Microsoft MVP - Windows Home Server

    #2 jmwills


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    Posted 19 January 2012 - 04:38 PM

    So that's what that little book is for???
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    #3 ImTheTypeOfGuy


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    Posted 19 January 2012 - 05:00 PM

    You're a nut. I bet you are like a kid in a candy store. Have fun.
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    #4 ikon


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    Posted 19 January 2012 - 09:19 PM

    I'm just surprised to find out diehard can read :D
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    If at first you don't succeed, do it like your mother told you.

    #5 diehard


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    Posted 21 January 2012 - 12:08 PM

    Funny guys :P
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    EX470 modified BIOS BE-2300 CPU 4Gig ram, 4 2TB HDD. DX4000 with 4 2TB HDD Storage Server2008 R2 Essentials.
    Microsoft MVP - Windows Home Server

    #6 unrealshots


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    Posted 05 March 2012 - 09:17 AM

    hey John,

    the $64,000 question is - would you recommend a WD4000?

    My wifes' works WHS v1 threw a disk today, and after several hours, I've recovered all bar a few files from the failed drive...

    first port of call will be to replace the dead disk, and get the v1 box running again, but looking for a longer term fix... I've had my eye on a WD4000 for some time, and now it's quite an attractive option at $1530 for a 6TB model...

    I know I could buy a N40L and jack it up to 8GB RAM, but by the time I got a RAID controller and and 3x 3TB or 4x 2TB disks, and put it together, the WD4000 is cheaper!

    your thoughts?



    Edited by unrealshots, 05 March 2012 - 09:20 AM.

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    #7 ikon


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    Posted 25 March 2012 - 02:53 PM

    Andrew, quick question: I'm wondering why you're fixing your wife's employer's WHS? Don't they have a contract with someone to look after their IT, or is that you? :)
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    If at first you don't succeed, do it like your mother told you.

    #8 Helzy


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    Posted 22 June 2015 - 01:14 PM

    I've got one. Set it up, went to transfer some data via the USB 3 port - dead. Had transferred multiple terabytes of data on to it via network and set it free in a semi-production environment. NIC's drop their IP every few days,.  For the USB 3 problem, WD will not ship me a mainboard even though it was days old. THey wanted me to pack the whole effing thing up and send it to them. No thanks. Bought a 16TB DS6100 at the same time. Second time restarting it after setup, one of the boot drives lost it's config. 8 hours later to rebuild the boot volume...


    Meh not impressed with these units. Definitely not impressed with WD policy of no cross shipping. I even offered them a credit card to ensure the core return. Nope, pack it up and send it at my own expense to them. Will not buy another.

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