57 replies to this topic

[diehard]

I read about IPv6 and IPv4 issues and WHS2011, unlike WHSv1 uses IPv4 only, WHS2011 uses both. Some folks could download the connector software because it uses IPv4 but then fail to connect with the server name because of IPv6. This issue usually because the router has issues with IPv6. The workaround was to disable IPv6, I'm not sure if this applies to YOUR issue, but give it a try.

[bondisdead]

I read about IPv6 and IPv4 issues and WHS2011, unlike WHSv1 uses IPv4 only, WHS2011 uses both. Some folks could download the connector software because it uses IPv4 but then fail to connect with the server name because of IPv6. This issue usually because the router has issues with IPv6. The workaround was to disable IPv6, I'm not sure if this applies to YOUR issue, but give it a try.

That might be the quickest and easiest thing to try. Just disable this, and only allow IPv4.

Just tried it via the remote dashboard. Gotta love that RemoteLauncher Add-In, as I could open up Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings. I thought it might be risky to do this remotely, but what did I have to lose as I had a monitor/keyboard/mouse hooked up when I got home. Right click the LAN icon, selected properties, then unchecked the IPv6 protocol. Closed the diaglog, then it reacquired the network address, and I was still connected!

The true test is whether I can remain connected the rest of the day. Fingers crossed...

Edited by bondisdead, 05 August 2011 - 03:20 PM.

[ikon]

That might be the quickest and easiest thing to try. Just disable this, and only allow IPv4.

Just tried it via the remote dashboard. Gotta love that RemoteLauncher Add-In, as I could open up Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings. I thought it might be risky to do this remotely, but what did I have to lose as I had a monitor/keyboard/mouse hooked up when I got home. Right click the LAN icon, selected properties, then unchecked the IPv6 protocol. Closed the diaglog, then it reacquired the network address, and I was still connected!

The true test is whether I can remain connected the rest of the day. Fingers crossed...

Man, totally forgot about IP6. It's sure worth a try cause it's so easy to change. Got my fingers crossed for you too.

[jmwills]

And/or a firwmare update for the router. One thing to note to, is when you update the server, the connector software gets updated to so be sure to get the copy from the server and not the original install discs.

Was definitely a V1 issue.


http://yourhomeservername/connect

[bondisdead]

And/or a firwmare update for the router.

http://yourhomeservername/connect

My router has the latest build of Tomato firmware, so I would think that it supports the latest IPv6. But I should confirm this.

Update: I just googled this topic, and it may not support it after all. Not sure what features I am losing without it. I don't really care at this point, if I can maintain a stable connection!

Edited by bondisdead, 05 August 2011 - 04:36 PM.

[ikon]

My router has the latest build of Tomato firmware, so I would think that it supports the latest IPv6. But I should confirm this.

hmmmm, he's not doing much with tomato anymore I think. AFAIK, he hasn't ported it to work on any N routers.

[dvn]

Hahaha...this is just amazing. I saw the suggestion to turn off IPv6, so I did. Just for fun. Just to see what happens. Because I like testing these things so I can see for myself, right? And just to be clear, prior to doing this, the Dashboard showed that everything was set up perfectly - Router IP, Model, and Remote Web Access = accessible.

So I went ahead and turned off IPv6, then checked the Dashboard settings. Oh oh! 'The router is not working.' (Keep in mind that despite this message, I did in fact have remote access to my media and folder shares. I checked.) So, I ran repair. No luck. I ran set up. No luck. Still I see 'The router is not working.' Liar!

OK. The heck with it, I say. I'll just re-enable IPv6 and be done with this test. So I re-enabled IPv6, ran repair, then set up, yet the Dashboard settings still say my router is not working. Liar x2!

Do I care? Well, I do have remote access and things still work as before. I just can't tell by looking at Dashboard anymore. So, no. Not really.

But then again, I'd like to know why 2011 struggles with this so much. I suppose I'll try again tomorrow, and it'll probably work. Or maybe I'll reset my router, then restore its settings, and that'll 'fix' it. Who knows?

*Does Microsoft have a list of approved wireless N routers that work with WHS 2011?

[bondisdead]

hmmmm, he's not doing much with tomato anymore I think. AFAIK, he hasn't ported it to work on any N routers.

You mean IPv6 on wireless N routers, or Tomato on Wireless N routers? I have it running on my ASUS RT-N16 802.11b/g/n Gigabit Wireless Router. Perhaps I should try DD-WRT. I have not been able to get WHS 2011 to configure the router, even though uPNP is enabled. That is why i set up port forwarding manually.

Not to jinx myself, but I have had a stable connection for 1-1/2 hours now. That is the longest by far. But as I said, it will probably be famous last words...

[dvn]

You mean IPv6 on wireless N routers, or Tomato on Wireless N routers? I have it running on my ASUS RT-N16 802.11b/g/n Gigabit Wireless Router. Perhaps I should try DD-WRT. I have not been able to get WHS 2011 to configure the router, even though uPNP is enabled. That is why i set up port forwarding manually.

Not to jinx myself, but I have had a stable connection for 1-1/2 hours now. That is the longest by far. But as I said, it will probably be famous last words...

Don't touch it. Don't even look at it.

[jmwills]

I don't pay any attention to the Remote Access applet in the Settings menu. If I can get to it, thats all I care about.


Hey.....we told you not to look at the router....I saw you!!!

[ikon]

You mean IPv6 on wireless N routers, or Tomato on Wireless N routers? I have it running on my ASUS RT-N16 802.11b/g/n Gigabit Wireless Router. Perhaps I should try DD-WRT. I have not been able to get WHS 2011 to configure the router, even though uPNP is enabled. That is why i set up port forwarding manually.

Not to jinx myself, but I have had a stable connection for 1-1/2 hours now. That is the longest by far. But as I said, it will probably be famous last words...

I mean tomato on N routers. Wasn't aware there are any that can run Tomato.

I just checked the Asus site. This is fantastic. Thanks for posting about it. And I see Netgear has 1 open source router too: Rangemax 3500L. I have a use for these at work.

[jmwills]

If I am not mistaken, the big advantage of N was range. When I loaded Tomato on my Linksys WRT54GL, I was able to boost the signal strength by over 200% so I don't really need an N router.

I think Tomato firwmare for Linksys is at its end but I did find this for NetGear routers (if you care to go down that road). Not me

[ikon]

If I am not mistaken, the big advantage of N was range. When I loaded Tomato on my Linksys WRT54GL, I was able to boost the signal strength by over 200% so I don't really need an N router.

I think Tomato firwmare for Linksys is at its end but I did find this for NetGear routers (if you care to go down that road). Not me

The single biggest advantage of N is speed; 300 Mbit for example. Range is another advantage, and so is security.

[bondisdead]

Not to jinx myself, but I have had a stable connection for 1-1/2 hours now. That is the longest by far. But as I said, it will probably be famous last words...

Jinxed. Connection is down again. Stepped away from my office, then came back and the connection was gone. Guess the IPv6 change was just a coincidence.

[dvn]

And right on cue, the Remote Web Access setup page is reporting all is well. I will now close it and never, ever look at it again. Lesson learned.

[bondisdead]

I thought I would update this issue. I have not been able to find a way to fix it. Tried many things suggested on this thread, as well as others. Only thing I have not done is do a fresh install and or new hardware.

However, over the weekend I was setting up some tasks for RAID maintenance on the server via a connected monitor/keyboard/mouse. I was noticing that the computer would become very unresponsive. The task manager would go to "Not Responding" for 30-seconds at a time, then it would come back for a second, than unresponsive again. I jumped over to my desktop computer, and the shares were still working. I tried to open the Dashboard, and no success. I try to open dashboard on the server directly, same problem.

Soooo, it looks like my problem is not remote access, but the server just becoming unresponsive! There are no spikes in CPU usage during these outage times. I open the Event Viewer, and the only interesting thing I notice is activity under the Security tab. I see lots of messages about Audit Fail & Audit Success. It goes on for 10-15 minutes, then no more security messages. It then comes back sometime later. I am just not sure whether these logs are normal at all. What does everyone else have in their logs?

No other computers are trying to log in during this time. Only one desktop was turned on in the house, and it was just streaming a podcast.

After hearing what other people observe in their Windows Security Logs, I am thinking I might try a fresh WHS 2011 install, and make observations as to what might be going on. I suppose I could also to a VM install of WHS, but I've never done that before!

[pcdoc]

Look at the event viewer closely for all the errors. I had that problem after running my new server for about a week and turn out to be a faulty RAID card. The event viewer could point you in the right direction.

[bondisdead]

There are no "errors" as such. If you sort the event viewer for errors, none are reported. It's just that the Security logs call them Audit Fail. These are the only logs reported during the non-responsive times.

In the case of your faulty RAID card, did you see event viewer errors which clued you in? If so, what were the errors? I have the same HighPoint RAID card that many folks on these forums have, the RocketRaid 2720SGL. If it is flaky, I could see how it would hang the system without any CPU cycles being reported, as I believe the card is self sufficient.

[ikon]

I'm thinking along the same lines as pcdoc; in his case it was a RAID card. The first thing that crossed my mind as I was reading was, "I wonder if he has HD problems; a bad area or areas that are preventing a clean audit?" I'm not sure what RR cards do to check if hard drives are OK but if there are bad area(s) it could really cause the system to bog down while it re-reads the bad area(s), trying to get the data.

BTW, I don't believe 2720 cards are self-sufficient; as I understand it, they're Host Bus Adapter cards, meaning they rely on the mobo CPU for some of their RAID chores.

[bondisdead]

What would a security audit dealing with Login, Special Login, Audit Policy Change, etc have to do with a hard-drive? The OS is not on the RAID. Sorry, I'm just trying to learn here! :-) Would a client accessing the server share for streaming need to continually login for access?